Vaani Live Pvt Ltd
Last Updated: June 30, 2025
We at Vaani Live Pvt. Ltd. respect and value your privacy and are committed to protecting your personal information collected through vaanilive.com. This Privacy Policy explains in detail the collection, protection, and sharing of the information we collect when you purchase/use our services, use our website, or directly communicate with us. We respect your privacy and do our utmost to protect your privacy in every manner.
When you visit our website or interact with our services, we may collect:
Personal Information: Name, email address, phone number, organization, role—typically via contact or inquiry forms.
Communication Data: Content of emails, support tickets, chat messages you send us.
Usage Data: Pages viewed, time spent on the site, IP address, browser type.
Cookies and tracking files: Technical and analytics-related cookies to enhance user experience and analyze trends.
The information you provide via the 'Contact Us' form will be stored securely by us and used only for the purposes outlined in this policy. We do not share your data with third parties without your consent unless required by law.
We use collected data to:
• Respond to your inquiries and service requests.
• Provide, maintain, and improve our services.
• Personalize and optimize your experience.
• Send periodic communications (e.g., newsletters or service updates) – which you can opt out of at any time.
• Fulfill legal or regulatory obligations.
We use cookies and similar technologies to:
• Enhance site navigation.
• Analyze usage patterns.
• Tailor marketing and personalization.
They are not cross-referenced with any other information such that an individual person could be identified. You can manage cookie preferences using your browser settings. Please note that disabling cookies may limit certain site functionalities.
We do not sell or rent your personal information. We may share data with:
• Service providers who assist in delivering our services (e.g., hosting, analytics), under strict confidentiality.
• Legal or regulatory bodies, if required by law or to protect our rights.
• In a business transfer (e.g., acquisition or merger), ensuring confidentiality remains intact.
This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We have implemented industry-standard technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online system is completely secure—please exercise caution.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
Our website may contain embedded content (e.g., videos, images, plugins) from third parties. Interactions with these may result in data collection under the third party's own privacy policies. We encourage you to review their privacy statements.
Our services are not intended for children under 18. We do not knowingly collect their personal data. If you believe we have inadvertently collected it, please contact us to request deletion.
We may update this policy periodically. We will notify users by posting the revised date and, where required, seeking your consent. Please check back regularly.
By using our website, submitting information, or interacting with our services, you consent to the terms of this Privacy Policy and agree to the collection and use of your personal information as described herein.
In accordance with the Information Technology Act, 2000, and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: Prachi Khadayat
Email: [email protected]
Address: #833, SuperTech Supernova, Astralis Tower, Sector 94, Noida Uttar Pradesh 201313, India
In India, under DPDPA, users have the right to:
• Access
• Correction
• Erasure
• Grievance redressal
• Data portability (in some cases)
Your Data Protection Rights (Under Indian Law and Global Standards):
You may have the right to access, correct, delete, or restrict processing of your personal data. To exercise any of these rights, please email us at [email protected]. We aim to respond within 30 working days.